Welcome to “IT from Scratch,” the account of my transition from a normal guy to an IT wiz (hopefully).
This site is the documentation of how someone with no professional IT or computer background can create an IT department.
Click here to read more about how I quit my call center job and wound up in this position.
Why You Should Read This Site
Your time is precious, so why should you spend it here?
No one is an expert at everything. My goal in documenting my experiences is to help you when the same challenges happen to you.
Since I’m going to be building an entire IT department, there’s a lot of ground to cover. I want this site to be a resource for you to find help with things you might be working on.
Let me know if there’s anything specific you want me to cover.
Thanks for stopping by!
— The New Guy
The company I work for isn’t very large, but for the sake of simplicity in my documentation I will be using some shorthand to refer to common characters in my articles.
The New Guy — That’s me. I’m half of the firm’s IT department. My job is to put the systems in place to get our technology into some state of organization and efficiency. With the current state of things, I have my work cut out for me.
The Boss — This is the guy who started the firm. He’s a serial entrepreneur. The firm has several offices, so he’s not around that much. When he is, he usually stays in his office. Interesting fact: He was the original owner of most of the computers used in the firm; they almost all have a user account in his name.
The Other Guy— This is my friend who got me this job. He was the first person ever hired for the IT department. He just started a few months before me, so he wasn’t able to get much done before I came on. We are building the IT department together, but he at least has a background in computers.
The Boffins — These are the engineers. They do the work that keeps the firm in the black. They are also the ones that make it hard for me and the other guy to get things set up the way they are supposed to.
The Firm — This is the company that employees me, the other guy, and the boffins. The firm takes engineering contracts from important organizations.
If other players make an appearance, I will append them to this list.